"Personal information" means any information that identifies, relates to, or could reasonably be linked to you. We may collect the following:

• Contact Information: Name, email address, shipping address, billing address, phone number

• Payment Details: Credit/debit card numbers, payment confirmation, transaction history

• Account Details: Username, password, preferences, and settings

• Shopping Activity: Items viewed, cart contents, wishlist, purchases, returns, cancellations

• Communications: Emails, chats, or messages you send to us

• Device Info: IP address, browser type, operating system, mobile identifiers

• Usage Data: How you interact with our Services, including browsing and navigation behavior

We may also infer preferences or interests based on your use of the Services.

We collect information:

• Directly from you: When you create an account, place an order, or communicate with us.

• Automatically: Via cookies, pixels, and other tracking technologies when you use our site.

• From service providers: Like payment processors, analytics partners, and marketing platforms.

• From partners or third parties: Including ad networks and social media platforms.

Depending on how you use our Services, we use your information for the following purposes:

• To Provide and Improve the Services

• Fulfill your orders and returns.

• Create and manage your account.

• Process payments.

• Customize your shopping experience.

• Recommend products.

• For Marketing & Advertising

• Send promotional emails or messages (you can opt out at any time).

• Show targeted ads on our site or other platforms.

• For Security and Fraud Prevention

• Verify your identity.

• Detect and prevent fraud or malicious activity.

• To Communicate with You

• Respond to inquiries and customer service requests.

• Send service-related notifications (e.g., order updates).

• To Comply with Legal Requirements

• Respond to law enforcement or court orders.

• Enforce our Terms or investigate potential violations.

We may share your information with:

• Squarespace: Our eCommerce platform that helps power our Services.

• Service providers: Including shipping, payment, customer support, and analytics partners.

• Marketing and business partners: To help deliver targeted advertising (subject to your choices).

• Corporate affiliates: Within our company group, including our parent company Five Owls Publishing Ltd Co.

• Legal authorities: If required by law or in connection with legal proceedings.

• With your consent: For example, with social media logins or public reviews.

Our store is hosted by Squarespace. This means:

• Squarespace may collect and process your personal information to operate and enhance the Services.

• Squarespace may aggregate and use data from multiple merchants (including us).

• Squarespace handles requests about how it uses your data; visit their Privacy Policy to learn more.

If you use the Services with Global Privacy Control enabled, Squarespace may apply your opt-out preferences across devices.

Depending on your location, you may have the right to:

• Access/Know: Request a copy of your personal data.

• Delete: Ask us to delete your data.

• Correct: Fix inaccurate personal information.

• Portability: Receive your data in a structured, machine-readable format.

• Opt Out of Sale/Sharing: Say no to targeted advertising or selling/sharing of your data.

• Manage Communications: Unsubscribe from promotional emails anytime.

To exercise these rights, contact us at: legal@fiveowlspublishing.com. 

We may ask you to verify your identity and can accept requests through authorized agents (with proof).

We will not discriminate against you for exercising your privacy rights.